Experience Intelligence Platform

Define the World

with Experience

Professional customer experience digital management platform in China, helping enterprises achieve effective customer experience strategies through customer insights, cognitive intelligence technology, and industry know-how.

Today Processed
247,832,156
Accuracy
99.70%
Latency
8.0ms
Real-time Cognitive Network
Cognitive Intelligence Assistant
0+
Enterprise Clients
0+
Industry Coverage
0B+
Data Processed Daily
0.7%
Customer Satisfaction
Experience Intelligence

Digital Infrastructure for Enterprise Transformation

Based on customer insight capabilities, cognitive intelligence technology, and industry know-how, forming new infrastructure for enterprise digital transformation.

Automotive
Real Estate
Retail
Healthcare
Experience Consulting

Rooted in Consumer Research

Based on consumer behavior and psychology research, combined with rich industry experience, scenario knowledge, and professional analysis tools, we help enterprises better understand customer needs, map experience journeys, design touchpoints, and formulate strategies.

User Research

Deep understanding of user needs through scientific methods.

Experience Insights

Transform data into actionable experience improvement strategies.

Experience Optimization

Design and implement experience touchpoints based on insights.

Learn More
200+
Expert Consultants
50+
Industry Coverage
15+
Years Experience
98%
Success Rate
Technology Platform

Open Technology Ecosystem

Comprehensive technology platform providing flexible integration capabilities and empowering enterprise digital transformation.

01

Smart Recording Badge

AI-powered voice capture and analysis device

02

Experience NLP Platform

Deep understanding of customer voice with NLP technology

03

Open Technology Platform

Flexible API integration, enabling ecosystem collaboration

Customer Success

Our Small Step, A Giant Leap for Customer Experience

BMW
Super Project

BMW Customer Experience Management

  • 2010: Successfully completed BMW NPS project
  • 2015: Won 'BMW Best Practice' award
  • 2018: Became BMW global NLP supplier
  • 2020: Became one of BMW's seven global CEM full-stack suppliers
10 years of partnership
BAYER
Super Project

Bayer Experience Operations

  • 2018: Completed market entry validation
  • 2019: Built complete experience management system
  • 2020: Established omni-channel experience marketing
  • 2021: Achieved continuous business growth
100x growth
POLY
Super Project

Poly Real Estate Experience Management

  • 2021: First CEM service for real estate industry
  • Improved sales effectiveness through experience management
New chapter

Ready to Start Your Experience Transformation?

Contact us now to learn how we can help your enterprise implement effective customer experience strategies and achieve sustainable growth.