Our Services

Experience Intelligence Services

Comprehensive AI and data services helping enterprises unlock the full potential of customer experience through cutting-edge technology and expert solutions.

Live AI Processing
Intelligence Products

AI-Powered Experience Management

Our intelligent products form the digital infrastructure for enterprise transformation, enabling effective customer experience strategies.

CognitivePRO

One-click cognitive experience, start changing now!

AI-powered text analysis platform supporting multi-scenario customer experience management. Automatically recognize and extract valuable information from massive text data.

Multi-language sentiment analysis
Automatic keyword extraction
Topic clustering and classification
Real-time data dashboards
Custom analysis models
API integration support
98.5
accuracy
50
languages
10M+
daily

NICE

New Inspiring Customer Experience

New generation customer experience intelligent management system, from insight to action. Complete closed-loop from data collection to experience improvement.

Full-journey experience mapping
Real-time satisfaction monitoring
Intelligent alert system
Automated improvement suggestions
Multi-channel data integration
Customizable report generation
CognitivePRO Assistant
Online
Experience Consulting

From Insight to Action

Based on consumer behavior and psychology research, combined with rich industry experience and professional analysis tools, we help enterprises understand customer needs, map experience journeys, and formulate effective strategies.

User Research

Deep understanding of user needs through scientific research methods

Qualitative and quantitative research
User persona building
Behavior pattern analysis
Needs hierarchy mapping

Experience Insights

Transform data into actionable experience improvement strategies

Experience Optimization

Design and implement experience touchpoints based on insights

Experience Operations

Continuously manage and optimize customer experience systems

Data Processing Pipeline

0+
Expert Consultants
0+
Projects Delivered
0+
Years Experience
98%
Client Satisfaction
Technology Platform

Open Technology Ecosystem

Comprehensive technology platform providing flexible integration capabilities, empowering enterprise digital innovation.

01

Smart Recording Badge

AI-powered voice capture and analysis device, real-time recognition and recording of customer-employee interactions.

Noise cancellation
Real-time transcription
Emotion recognition
Privacy protection
02

Experience NLP Platform

Deep understanding of customer voice through advanced NLP technology, supporting custom models and industry knowledge bases.

Sentiment analysis
Intent recognition
Entity extraction
Knowledge graphs
03

Open Technology Platform

Flexible API integration enabling ecosystem collaboration and digital innovation.

RESTful API
SDK support
Custom connectors
Data encryption

Ready to Transform Your Customer Experience?

Get started with our AI-powered experience management platform and unlock insights you never knew existed.