Industry Solutions

Tailored Experience Solutions

Industry-specific customer experience management solutions, combining deep domain expertise with advanced AI technology to deliver measurable business outcomes.

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Live

Automotive Industry

Full Journey Customer Experience Management

From pre-sale consultation to after-sales service, build complete automotive customer experience management system, improving brand loyalty and customer lifetime value.

Test drive experience optimization
Service process monitoring
Voice of customer analysis
Dealer performance management
Customer satisfaction tracking
Churn prediction and prevention
Success StoryCase Study
BMW

BMW

10 years partnership, became one of 7 global CEM suppliers

35%
NPS Improvement
28%
Repeat Purchase
15+
Years Experience
Customer Journey Tracking
1
Awareness
2
Consideration
3
Purchase
4
Service
5
Loyalty
Real-time Satisfaction
+8.5%
Platform Capabilities

Unified Experience Management Platform

Our platform provides comprehensive capabilities to collect, analyze, and act on customer experience data across all industries.

Multi-channel Data Collection

Collect customer feedback from all touchpoints - surveys, social media, calls, chat, email

100+ data sources

Voice & Text Analytics

AI-powered analysis of customer conversations with sentiment, intent, and topic extraction

50+ languages

Real-time Dashboards

Live monitoring of experience metrics with customizable visualizations and alerts

<100ms refresh

Automated Actions

Trigger workflows based on customer signals - alerts, tickets, follow-ups

5min response

Find the Right Solution for Your Industry

Schedule a consultation with our industry experts to discover how our solutions can transform your customer experience operations.