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From NPS projects to becoming one of BMW's seven global CEM full-stack suppliers, a decade of continuous innovation in automotive customer experience.
Helped Bayer's consumer health division achieve exponential growth through comprehensive experience management and digital transformation.
Pioneering customer experience management in China's real estate sector, improving sales effectiveness through data-driven experience optimization.
Unified online and offline customer touchpoints to create seamless shopping experience across 500+ stores nationwide.
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